Fire Operations Division

The Operations Division is the largest division within the Fire-Rescue Department. The Operations Division is responsible for emergency response within the Town of Carrboro and the South Orange Fire District. Emergency response includes response to fire, emergency medical service, and rescue incidents.

Shifts and Staffing

The Operations Division includes three shifts, A-Shift, B-Shift, and C-Shift. Each shift is staffed with 11 personnel, and minimum staffing for each shift is nine personnel.

Staffing for each shift includes (1) Captain, (2) Lieutenants, (3) Fire Drivers, and (5) Firefighters.

Shifts begin at 0700, and personnel work rotating 24 hour shifts.

Non-Emergency Response Activities

In addition to emergency response the Operations Division also conducts pre-incident surveys in all commercial occupancies in the district, conducts fire and life safety inspections, perform operational checks on all fire hydrants annually, perform training to exceed all state guidelines.

The Operations Division also assists with many of other community services. View the Community Services page to learn more.

FAQs

Does your department check and install car seats for children?

Yes! Due to COVID-19 are currently inspecting and installing car seats for children on an appointment basis. Fill out the Child Passenger Safety Inspection Request form to schedule an appointment, or visit our Child Car Seat Installation page for more information.

How do I order a reflective address sign?

Reflective address signs are very important for emergency services. If we can't find you, we can't help you. Locating addresses can be especially tricky at night. Order a reflective address sign today. Signs are only $15 or $20 if mounted to a metal post. Use this form to order your reflective address sign. The signs are made at the fire-rescue department and you will be contacted once it is ready for pick-up.

Address_Sign_Mailbox

Does your department check and install smoke alarms and/or carbon monoxide detectors?

As a part of our Community Risk Reduction program the Fire-Rescue Department installs smoke and carbon monoxide alarms for residents of Carrboro and the South Orange Fire District. Smoke alarms provide early notifications increasing the likelihood that you and your family will be able to escape if there is a fire in your home. Submit this form to schedule installation or inspection of a smoke or carbon monoxide alarm.

How can I apply for a fire prevention permit?

The Carrboro Fire-Rescue Department issues construction and operational permits in accordance with applicable state laws and the currently adopted edition of the North Carolina Fire Code. For more information regarding permits, reference Section 105 of the North Carolina Fire Code and in Chapter 12, Article II, Section 12-10 of the Town Code. You can apply for a fire prevention permit by submitting this form.

Reminder: Any plans for review (electrical, remodeling, fire alarm, sprinkler system) should be submitted to Town of Carrboro Planning, Zoning, and Inspections through PIPER prior to contacting the Fire-Rescue Department.

How to I schedule a fire prevention education event or fire station tour? Birthday Party? Other events?

Public Education Event

We provide public education events, including fire prevention presentations. Use this form to request a public education event for your group or organization.

Station Tours

We regularly give station tours and safety talks to all types of groups, both formal and informal. Some of the groups we have had come through in the past include school classes, girl scouts, boy scouts, church groups, day care groups, after school programs, summer camp groups, home school students, and many individuals. Use this form to request a fire station tour.

Birthday and Block Parties

If you are planning a community block party or birthday party our department will stop by during the event with a fire truck for all to see up close - both adults and children. We can show and explain the use and importance of the many pieces of equipment, display our gear, discuss fire safety topics, and distribute fire safety information. Use this form to request the department come out to your birthday or block party.

Other Events

View our Community Services page to see what other services are offered by the fire-rescue department. Forms are available to request all of the services offered by the department.

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Fire Operations Division

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